Optimize operations and supply chain processes
435
Sub Topics
1,289
MCQs
746
MCOs
1,014
True/False
555
Fill Blanks
228
Rearrange
521
Matching
283
Comprehensions
502
Flashcard Decks
Curriculum
What You'll Learn
01 Introduction to Operations and Supply Chain Management 4 topics
1 Fundamentals of Operations Management
- Definition and Scope
- Historical Evolution
- Role in Organizational Success
2 Supply Chain Concepts
- Supply Chain Definition and Structure
- Supply Chain vs. Value Chain
- Information, Physical, and Financial Flows
3 Competitive Priorities
- Cost
- Quality
- Time/Speed
- Flexibility
- Innovation
4 Current Trends and Challenges
- Globalization Effects
- Technology Integration
- Sustainability Considerations
- Resilience and Risk Management
02 Operations and Supply Chain Strategy 4 topics
1 Strategic Fit
- Aligning Supply Chain with Business Strategy
- Market Needs and Supply Chain Capabilities
- Strategic Positioning
2 Supply Chain Decision Frameworks
- Facilities
- Inventory
- Transportation
- Information
- Sourcing
- Pricing
3 Competitive Advantage through Operations
- Order Winners and Qualifiers
- Core Competencies
- Strategic Trade-offs
4 Performance Measurement
- Financial Metrics
- Operational Metrics
- Customer Service Metrics
- Balanced Scorecard Approach
03 Product and Service Design 4 topics
1 Design Process
- Concept Development
- Specifications and Requirements
- Design for Manufacturability (DFM)
- Design for Supply Chain
2 Quality Function Deployment
- Voice of the Customer
- House of Quality
- Technical Requirements
3 Service Design
- Service Blueprinting
- Service-Product Continuum
- Customer Experience Design
4 Sustainability in Design
- Life Cycle Assessment
- Circular Economy Principles
- Design for Environment
04 Process Analysis and Design 4 topics
1 Process Types
- Project
- Job Shop
- Batch
- Assembly Line
- Continuous Flow
2 Process Mapping and Analysis
- Process Flowcharting
- Value Stream Mapping
- Service Blueprinting
- Process Activity Mapping
3 Process Performance Metrics
- Throughput
- Cycle Time
- Work-in-Process
- Bottleneck Analysis
- Little's Law
4 Process Improvement
- Lean Principles in Process Design
- Theory of Constraints
- Six Sigma Methodologies
- Business Process Reengineering
05 Capacity Planning and Management 4 topics
1 Capacity Concepts
- Design Capacity vs. Effective Capacity
- Capacity Utilization
- Economies and Diseconomies of Scale
2 Capacity Planning Approaches
- Lead Strategy
- Lag Strategy
- Match Strategy
- Adjustment Strategy
3 Capacity Expansion Methods
- Big Bang vs. Incremental Approaches
- Location Considerations
- Technology Selection
- Capital Investment Analysis
4 Managing Capacity Fluctuations
- Demand Management
- Chase Strategy
- Level Strategy
- Mixed Strategies
- Outsourcing and Flexible Capacity
06 Location Decisions 4 topics
1 Strategic Importance of Location
- Global vs. Regional vs. Local Considerations
- Centralization vs. Decentralization
- Network Design Impact
2 Location Factors
- Proximity to Markets
- Proximity to Suppliers
- Labor Factors
- Government Incentives and Regulations
- Infrastructure and Logistics
- Quality of Life Factors
3 Location Analysis Methods
- Factor Rating Method
- Center of Gravity Method
- Transportation Method
- Load-Distance Method
- Break-even Analysis
4 Global Location Considerations
- Cultural Factors
- Political Risks
- Economic Stability
- Trade Agreements and Barriers
07 Layout Design and Planning 4 topics
1 Layout Types
- Fixed Position Layout
- Process-Oriented Layout
- Cell-Based Layout
- Product-Oriented Layout
- Hybrid Layouts
2 Layout Design Principles
- Minimizing Material Handling
- Flow Efficiency
- Space Utilization
- Flexibility and Adaptability
- Safety and Compliance
3 Layout Planning Methods
- Systematic Layout Planning (SLP)
- Relationship Diagramming
- Block Diagramming
- Computer-Aided Layout Planning
4 Special Layout Considerations
- Service Operations Layout
- Retail Layout Design
- Warehouse Layout
- Office Layout
08 Quality Management 4 topics
1 Quality Concepts and Philosophies
- Definitions of Quality
- Cost of Quality
- Total Quality Management (TQM)
- Quality Pioneers (Deming, Juran, Crosby)
2 Quality Control Methods
- Statistical Process Control (SPC)
- Control Charts for Variables
- Control Charts for Attributes
- Process Capability Analysis
3 Quality Improvement Methodologies
- Six Sigma DMAIC
- Lean Six Sigma
- Quality Circles
- Plan-Do-Check-Act (PDCA) Cycle
4 Quality Management Systems
- ISO 9000 Standards
- Malcolm Baldrige National Quality Award
- European Foundation for Quality Management (EFQM)
- Quality Auditing Processes
09 Forecasting 4 topics
1 Forecasting Fundamentals
- Role in Supply Chain Planning
- Forecasting Process
- Forecast Accuracy Measures
- Forecasting Horizons
2 Qualitative Forecasting Methods
- Delphi Method
- Market Research
- Panel Consensus
- Historical Analogy
3 Quantitative Forecasting Methods
- Moving Averages
- Exponential Smoothing
- Trend Analysis
- Seasonal Methods
- Regression Analysis
- Time Series Decomposition
4 Advanced Forecasting Approaches
- Collaborative Planning, Forecasting, and Replenishment (CPFR)
- Demand Sensing
- Machine Learning Applications
- Forecast Combination Methods
10 Inventory Management 4 topics
1 Inventory Fundamentals
- Types of Inventory
- Functions of Inventory
- Inventory Costs
- ABC Classification
2 Inventory Control Systems
- Continuous Review (Q-System)
- Periodic Review (P-System)
- Hybrid Systems
- Single vs. Multi-Echelon Systems
3 Inventory Models
- Economic Order Quantity (EOQ)
- Economic Production Quantity (EPQ)
- Quantity Discounts
- Safety Stock Determination
- Service Level Approaches
4 Advanced Inventory Management
- Just-in-Time (JIT) Systems
- Vendor-Managed Inventory (VMI)
- Consignment Inventory
- Multi-Item Inventory Optimization
- Inventory Pooling
11 Production Planning and Control 4 topics
1 Hierarchical Production Planning
- Long-Range Planning
- Medium-Range Planning
- Short-Range Planning
- Integration of Planning Levels
2 Aggregate Planning
- Planning Strategies
- Cost Considerations
- Mathematical Approaches
- Heuristic Methods
3 Master Production Scheduling
- Available-to-Promise (ATP)
- Capable-to-Promise (CTP)
- Master Schedule Development
- Schedule Stability
4 Material Requirements Planning (MRP)
- Bill of Materials (BOM)
- Inventory Records
- MRP Logic and Calculations
- MRP Outputs and Reports
- Lot Sizing Techniques
12 Advanced Planning Systems 4 topics
1 Manufacturing Resource Planning (MRP II)
- Closed-Loop MRP
- Financial Integration
- What-If Simulations
- Performance Measurement
2 Enterprise Resource Planning (ERP)
- ERP Architecture
- ERP Implementation
- ERP Integration Challenges
- Post-Implementation Success Factors
3 Advanced Planning and Scheduling (APS)
- Finite Capacity Scheduling
- Optimization Techniques
- Constraint-Based Planning
- Real-Time Scheduling
4 Sales and Operations Planning (S&OP)
- S&OP Process
- Cross-Functional Integration
- Demand-Supply Balancing
- Financial Integration
- Performance Metrics
13 Scheduling 4 topics
1 Scheduling Fundamentals
- Objectives and Constraints
- Forward vs. Backward Scheduling
- Push vs. Pull Systems
- Loading Methods
2 Job Shop Scheduling
- Priority Rules
- Gantt Charts
- Critical Ratio
- Theory of Constraints Applications
3 Flow Shop Scheduling
- Line Balancing
- Cycle Time Analysis
- Pacing and Takt Time
- Mixed-Model Scheduling
4 Service Operations Scheduling
- Appointment Systems
- Staff Scheduling
- Reservation Systems
- Yield Management
14 Project Management 4 topics
1 Project Management Fundamentals
- Project Definition and Characteristics
- Project Life Cycle
- Project Management Process Groups
- Project Management Knowledge Areas
2 Project Planning and Organization
- Work Breakdown Structure (WBS)
- Organizational Breakdown Structure (OBS)
- Responsibility Assignment Matrix (RAM)
- Resource Planning
- Risk Management
3 Project Scheduling Techniques
- Gantt Charts
- Critical Path Method (CPM)
- Program Evaluation and Review Technique (PERT)
- Resource-Constrained Scheduling
- Time-Cost Trade-offs
4 Project Control and Evaluation
- Earned Value Management (EVM)
- Schedule and Cost Variance Analysis
- Progress Reporting
- Change Management
- Project Closure and Lessons Learned
15 Lean Operations 4 topics
1 Lean Philosophy
- Toyota Production System
- Value and Waste Concepts
- Types of Waste (Muda)
- Flow and Pull Principles
2 Lean Tools and Techniques
- 5S Methodology
- Value Stream Mapping
- Cellular Manufacturing
- Quick Changeover (SMED)
- Kanban Systems
- Total Productive Maintenance (TPM)
3 Lean Implementation
- Kaizen Events
- Lean Leadership
- Team Involvement
- Cultural Transformation
- Sustaining Lean Improvements
4 Lean Beyond Manufacturing
- Lean in Services
- Lean in Healthcare
- Lean in Office Operations
- Lean Supply Chain Management
16 Supply Chain Network Design 4 topics
1 Network Design Fundamentals
- Strategic Importance
- Supply Chain Structures
- Facility Role Definition
- Make vs. Buy Decisions
2 Network Optimization Models
- Facility Location Models
- Capacitated vs. Uncapacitated Models
- Single-Stage vs. Multi-Stage Networks
- Risk Considerations
3 Distribution Network Design
- Direct Shipment
- Cross-Docking
- Distribution Centers
- Hub-and-Spoke Systems
- Multi-Echelon Networks
4 Global Supply Chain Network Design
- Tax and Duty Considerations
- Currency Fluctuations
- Trade Compliance
- Time-to-Market Considerations
- Risk Mitigation Strategies
17 Sourcing and Procurement 4 topics
1 Strategic Sourcing
- Sourcing Process
- Supplier Evaluation and Selection
- Total Cost of Ownership (TCO)
- Supplier Relationship Management
2 Procurement Processes
- Purchase Requisitions
- Purchase Orders
- Receiving and Inspection
- Invoice Processing and Payment
- e-Procurement
3 Contract Management
- Contract Types
- Service Level Agreements
- Contract Negotiation
- Compliance and Enforcement
4 Supplier Development and Collaboration
- Supplier Certification Programs
- Early Supplier Involvement
- Supplier Integration
- Collaborative Planning
- Supplier Performance Management
18 Logistics Management 4 topics
1 Transportation Fundamentals
- Transportation Modes
- Carrier Selection
- Transportation Economics
- Intermodal Transportation
2 Transportation Planning and Execution
- Route Planning
- Vehicle Scheduling
- Consolidation Strategies
- Fleet Management
- Transportation Management Systems (TMS)
3 Warehouse Management
- Warehouse Functions
- Storage Methods
- Order Picking Strategies
- Material Handling Systems
- Warehouse Management Systems (WMS)
4 Last-Mile Logistics
- Home Delivery Models
- Click-and-Collect
- Crowd-Sourced Delivery
- Urban Logistics Challenges
- Sustainable Delivery Options
19 Supply Chain Risk Management 4 topics
1 Risk Management Framework
- Risk Identification
- Risk Assessment
- Risk Mitigation
- Risk Monitoring
2 Types of Supply Chain Risks
- Supply Risks
- Demand Risks
- Process Risks
- Environmental Risks
- Security Risks
3 Supply Chain Resilience
- Redundancy vs. Flexibility
- Business Continuity Planning
- Disaster Recovery
- Supply Chain Visibility
- Early Warning Systems
4 Risk Mitigation Strategies
- Supplier Diversification
- Buffer Inventory
- Flexible Capacity
- Financial Hedging
- Insurance Strategies
20 Sustainable Supply Chain Management 4 topics
1 Triple Bottom Line Approach
- Economic Sustainability
- Environmental Sustainability
- Social Sustainability
- Measuring Sustainability Performance
2 Green Supply Chain Practices
- Green Procurement
- Green Manufacturing
- Green Logistics
- Reverse Logistics
- Closed-Loop Supply Chains
3 Ethical Supply Chain Management
- Labor Practices
- Human Rights
- Anti-Corruption
- Fair Trade
- Ethical Sourcing
4 Sustainability Implementation
- Sustainability Strategy Development
- Stakeholder Engagement
- Sustainability Reporting
- Certification and Standards
- Life Cycle Assessment
21 Technology in Supply Chain Management 4 topics
1 Supply Chain Information Systems
- Transaction Processing Systems
- Decision Support Systems
- Executive Information Systems
- System Integration Approaches
2 Automation and Robotics
- Automated Storage and Retrieval Systems (AS/RS)
- Automated Guided Vehicles (AGVs)
- Robotic Process Automation (RPA)
- Collaborative Robots (Cobots)
3 Digital Supply Chain Technologies
- Internet of Things (IoT)
- Cloud Computing
- Big Data Analytics
- Artificial Intelligence and Machine Learning
- Blockchain Applications
4 Industry 4.0 and Smart Manufacturing
- Cyber-Physical Systems
- Digital Twins
- Additive Manufacturing
- Smart Factories
- Connected Supply Networks
22 Performance Measurement in Supply Chain 4 topics
1 Supply Chain Metrics Framework
- Financial Metrics
- Customer Service Metrics
- Internal Process Metrics
- Innovation and Learning Metrics
2 Supply Chain Operations Reference (SCOR) Model
- Plan Metrics
- Source Metrics
- Make Metrics
- Deliver Metrics
- Return Metrics
- Enable Metrics
3 Performance Measurement Systems
- Balanced Scorecard for Supply Chain
- Performance Prism
- Activity-Based Costing
- Benchmarking
4 Performance Improvement
- Gap Analysis
- Root Cause Analysis
- Continuous Improvement Programs
- Performance Reviews and Feedback
23 Global Supply Chain Management 4 topics
1 Globalization Drivers and Challenges
- Cost Advantages
- Market Access
- Resource Availability
- Global Challenges
2 Global Supply Chain Design
- Global Sourcing Strategies
- Global Manufacturing Networks
- Global Distribution Strategies
- Global Service Networks
3 International Trade Management
- Trade Terms (Incoterms)
- Trade Documentation
- Customs Compliance
- Trade Agreements
- Trade Finance
4 Managing Global Supply Chain Complexity
- Cultural Considerations
- Time Zone Management
- Language Barriers
- Regulatory Compliance
- Global Coordination
24 Supply Chain Integration and Collaboration 4 topics
1 Internal Integration
- Cross-Functional Processes
- Organizational Structure
- Incentive Alignment
- Information Sharing
2 External Integration
- Customer Integration
- Supplier Integration
- Service Provider Integration
- Channel Partner Integration
3 Collaborative Planning Models
- Collaborative Planning, Forecasting, and Replenishment (CPFR)
- Vendor-Managed Inventory (VMI)
- Efficient Consumer Response (ECR)
- Joint Business Planning
4 Partnership Management
- Partnership Types and Levels
- Trust Building
- Conflict Resolution
- Value Sharing
- Performance Evaluation
25 Future Trends in Operations and Supply Chain Management 4 topics
1 Digital Transformation
- Supply Chain 4.0
- Autonomous Supply Chains
- Predictive Analytics
- Digital Supply Networks
2 Circular Economy
- Closed-Loop Value Chains
- Product-as-a-Service Models
- Resource Recovery Systems
- Zero-Waste Manufacturing
3 Resilient Supply Chain Design
- Near-Shoring and Regionalization
- Strategic Redundancy
- Flexible Networks
- Dynamic Reconfiguration
4 Emerging Technologies
- 3D Printing and Additive Manufacturing
- Autonomous Vehicles and Drones
- Augmented and Virtual Reality
- Quantum Computing Applications
- Advanced Materials
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